Privacy Policy.
Patterson Co Family Law Pty Ltd is committed to providing quality legal services to you. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.
You can find more information about the Australian Privacy Principles at the Office of the Australian Information Commissioner’s website: www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information refers to data that identifies an individual. The Personal Information we collect may include:
- Name
- Email address
- Phone number
This Personal Information is collected via our website’s contact form at https://pattersonco.com.au/.
We collect this information primarily for the purpose of:
- Providing legal consultations and services
We do not collect sensitive information via our website, and we do not use your Personal Information for marketing purposes.
Cookies and Google Analytics
We use Google Analytics to collect anonymous data on how visitors use our website. This includes the use of cookies to track usage patterns. Cookies help us improve our website experience but do not identify you personally.
You may refuse the use of cookies by selecting the appropriate settings in your browser, although this may affect the functionality of the website.
Security of Personal Information
We take the security of your Personal Information seriously. The information you provide is stored securely, with appropriate encryption, access control, and protection against unauthorized access, modification, or disclosure.
When your Personal Information is no longer required for the purposes for which it was collected, we take reasonable steps to permanently delete or de-identify it. However, some of your Personal Information may be retained in client files, which we are required to keep for a minimum of 7 years.
Access to and Correction of Your Personal Information
You have the right to access the Personal Information we hold about you and to request that it be corrected or deleted. If you wish to do so, please contact us in writing at info@pattersonco.com.au. There is no fee for requesting access to your Personal Information, but we may charge an administrative fee for providing copies.
Data Retention and Disposal
We retain Personal Information for the time necessary to provide our legal services and comply with our legal obligations. After this, we will take steps to securely delete or anonymize the information.
Your Rights and Choices
You may request that we:
- Remove your personal information
- Stop processing your data for certain purposes (such as for cookies)
These requests can be sent to info@pattersonco.com.au.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, and the latest version will be available on our website at https://pattersonco.com.au/.
Privacy Policy Complaints and Enquiries
If you have any questions or concerns about our Privacy Policy or how we handle your Personal Information, please contact us at:
Patterson & Co Family Law
Email: info@pattersonco.com.au
Phone: (07) 4646 4254